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Track Every Visa Case From First Contact to Issued

Manage visa cases for a single applicant or an entire family, with auto-generated document checklists per visa type, government submission tracking, and automatic alerts before passports or documents expire.

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Officer helping a customer with visa documents at a services counter
How it works

From new case to issued visa

  1. 1Open a case

    A wizard creates the case with visa type, client and applicants with dependants.

  2. 2Collect documents

    A checklist per applicant. The case advances when the last document is verified.

  3. 3Submit & track

    Record the government transaction. Only legal next statuses are offered.

  4. 4Invoice

    Generate a draft invoice in Finance from the case: service fee plus government fee.

  5. 5Renew

    Expiry tracking at 30, 60, 90 and 180 days for passports, documents and issued visas.

Capabilities

Built for Visa Services

Highlights from Visa Services. See the module page for everything it includes.

Cases

Wizard to create a case (visa type, client, applicants with dependants); board and list; SLA due dates and overdue chips; status machine (draft → documents pending → documents complete → submitted → in review → approved → issued → closed, with rework/RFI loops); only legal next steps are offered.

Document checklist

Per applicant copied from the visa type; case advances when the last document is verified.

Visa types

A UAE catalogue (employment new/renewal/cancellation, family, visit, golden, freelance, student) copied per workspace; edit fees, processing days and required documents.

Renewals

Passport, document and issued-visa expiry tracking (30/60/90/180-day horizons).

Dashboard

Totals, overdue, expiring, by status/type, revenue, PRO workload.

Billing

Generate a draft invoice in Finance from a case (service fee + government fee); link back on the case. Link cases to CRM accounts; create a case from a CRM lead.

See it

On screen

Real screens from the product. Click any screenshot to zoom in.

erp.vrodux.com / visa-services

A case showing multiple applicants, each with their own passport details

Watch the demo

FAQ

ERP for Visa Services: your questions

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