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Hospitality
How to use the front desk
Handle arrivals, check-in, check-out, cancellations, no-shows and room moves.
2 min read
The Front Desk screen lists arrivals, in-house guests and departures.
Check in
- Open an arrival and choose check-in.
- Optionally change the room.
- Confirm.
Check out
Check-out is blocked while the guest has an unpaid balance, unless you allow it.
Other changes
- No-show a booking that does not arrive.
- Cancel with a reason and a fee.
- Amend dates, which re-prices the stay.
- Move room during a stay.
The Room Calendar (tape chart) and the Reservations list show all bookings.